- Introduction
Welcome to www.anzi.org.uk, a website owned and operated by Greenland Energy ltd, a company registered in England and Wales under company number 16583667, with our registered office at 102 Brockley Rise, London SE23 1 LN.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the collection and use of your personal data as described in this policy.
- Who We Are
For the purposes of the UK GDPR, we are the ‘data controller’ of the personal data we collect. This means we are responsible for deciding how we hold and use your personal data.
Company Name: Greenland Energy Ltd
Company Registration Number: 16583667
Registered Office Address: 102 Brockley Rise, London SE23 1 LN
Contact Email: info@anzi.org.uk
- The Personal Data We Collect
We may collect and process the following categories of personal data about you:
Identity Data: Name, title.
Contact Data: Billing address, email address, and telephone numbers.
Financial Data: Bank account details for payments. We do not store your credit or debit card details.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website.
Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.
Survey and Property Data: Information you provide to us during site surveys, such as details about your property, existing heating system, and energy usage.
- How We Collect Your Personal Data
We use different methods to collect data from and about you, including:
Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
Enquire about our services.
Request a quotation or a site survey.
Engage us for an installation or a service.
Subscribe to our newsletter.
Give us feedback.
Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as:
Technical data from analytics providers like Google.
Contact, financial, and transaction data from providers of technical, payment, and delivery services.
- How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
We use your data for the following purposes:
To provide you with our services, including conducting site surveys, providing quotations, and carrying out installations and servicing.
To process your payments and manage our financial relationship.
To communicate with you about your project or service.
To improve our website and services.
To send you marketing communications (where you have consented to this).
To comply with our legal and regulatory obligations.
- Disclosure of Your Personal Data
We may have to share your personal data with the parties set out below for the purposes mentioned in the section above:
Internal Third Parties: Other companies in our group of businesses.
External Third Parties:
Service providers who provide IT and system administration services.
Professional advisers, including lawyers, bankers, auditors, and insurers.
HM Revenue & Customs, regulators, and other authorities based in the UK who require reporting of processing activities in certain circumstances.
Manufacturers and suppliers of the products we install (e.g., boiler manufacturers for warranty purposes).
Our accredited installers and subcontractors who perform the work on our behalf.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
- Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
- Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your data, and the applicable legal requirements.
- Your Legal Rights
Under the UK GDPR, you have the following rights in relation to your personal data:
The right to be informed: The right to be informed about how we collect and use your personal data.
The right of access: The right to request a copy of the personal data we hold about you.
The right to rectification: The right to have inaccurate or incomplete data corrected.
The right to erasure: The right to request the deletion of your personal data in certain circumstances (also known as the “right to be forgotten”).
The right to restrict processing: The right to “block” or suppress the processing of your personal data.
The right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
The right to object: The right to object to the processing of your personal data in certain circumstances.
The right to object to automated decision-making and profiling.
To exercise any of these rights, please contact us at [Your Email Address]. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.
- Complaints
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
- Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. The updated version will be posted on this page. We encourage you to review this policy periodically for any changes.
Last updated: 03/09/25
