Advocate for the interests of Net Zero Installers in government consultations, policy design, and public forums to ensure their voices shape the future of the sector.
Define and promote clear quality, safety, and compliance benchmarks for retrofit installations, fostering consistency and trust in the industry.
Actively oppose the unfair targeting of installers by educating stakeholders and setting realistic expectations for households benefiting from ECO and other grant-funded schemes.
Support members with practical guidance, tools, and templates for PAS 2030/35, TrustMark, and ECO documentation to ease the compliance burden.
Introduce new products, methods, and technologies to the installer network, while circulating regular industry updates, funding changes, and technical insights.
Encourage greater representation of women, ethnic minorities, and SMEs in contracts offered by energy companies, with a focus on fair access and opportunity.
Facilitate ongoing learning through webinars, CPD opportunities, and mentoring schemes to build capacity and upskill the workforce.
Campaign for fair payment terms, timely disbursements, and protection against unreasonable clawbacks by funders and managing agents.
Forge alliances with manufacturers, finance bodies, community energy groups, and training providers to enhance the value ANZI delivers to its members.
Campaign to establish an Ombudsman Service for grant-funded net zero installations, where households can raise disputes and receive a fair, independent review. This would provide an alternative to households repeatedly complaining to TrustMark, certification bodies, or insurance providers, which often damages installers’ reputations regardless of whether the complaint is reasonable. It is vital that all complaints are investigated by an impartial third party, rather than defaulting to a “the installer is always wrong” approach.
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